93% of claims were processed in fewer than 15 days.*
* Dominion Dental Services, Inc. Internal Performance Report, 2011.
Join Dominion Dental Services
Applications and Forms | Dentist Portal Login
Dominion delivers agile, innovative solutions for dental benefit administration. Serving hundreds of thousands of Mid-Atlantic members, we are at the forefront of dental product design, claims adjudication and comprehensive plan administration in our markets.
With a strict commitment to quality care, adherence to the highest ethical standards, and constant attention to administrative responsiveness, speed and accuracy…We Work for Your Benefit.
Seven Ways Dominion's Plans Work For You.
1. Building Business
Dominion delivers dental benefits to over 470,000 members in the Mid-Atlantic region, and we aggressively promote our participating dentists with sophisticated search tools and online marketing. Our membership includes leading employer groups, municipalities, associations, individuals and health plans (including Capital BlueCross, Kaiser Foundation Health Plan of the Mid-Atlantic States, Inc. and BlueCross BlueShield of Delaware).
2. Customized Compensation
Based on fee schedules designed specifically for your area, dentist compensation is routinely adjusted for increases in local dental fees and related costs in our Mid-Atlantic markets. Compare our fee schedules for yourself!
3. Streamlined Services
A secure Web portal for participating dentists gives you access to patient eligibility, plan information, treatment history and claim details. It also lets you submit claims electronically through your system free of charge as well as update your dental office information. Please visit DominionProvider.com to log in today!
Preventive Care Only Dental Plans (Through Kaiser Permanente Mid-Atlantic): Fee schedules were recently increased. Click here to view.
4. Powerful Processing
With one of the most advanced claims processing systems in the industry, you get maximum quality control and simplified administration. Our approach reduces payment times, even with missing data or improperly filed forms. Check out these high standards:
• Claim processing accuracy: 99% or better1
• Average clean claim processing: Within 6 business days2
5. Products & Plans
Dominion is one of the leading dental carriers in the Mid-Atlantic, providing a wide variety of innovative plans. We sell to a broad consumer market – continually increasing our membership and your patient base.
• Traditional PPO Plans
• Point-of-Service (POS) Plans
• PPO Scheduled Plans
• DHMO Plans (dentists must apply separately)
6. Always Available
We work hard to make your life easy: Toll-free and online service 24/7/365 with an Interactive Voice Response (IVR) system. And our Member Services Specialists answer 96 percent of calls within 20 seconds.1 To minimize administrative inquiries to your office, our groups and members are given password-protected online access to their accounts.
7. Simple Sign-up
Click here to complete an application, or call 888-681-5100 and speak to our Professional Services Department.
1 Dominion Dental Services, Inc. Internal Performance Report, 2009.
2 Based on annual review of utilization data by Dominion Dental Services.
