93% of claims were processed in fewer than 15 days.*
* Dominion Dental Services, Inc. Internal Performance Report, 2011.
A New Level of Service
Less than 0.2% of our customer calls are related to service issues.*
* Dominion Dental Services, Inc. Internal Performance Report, 2011.
ID cards and member packets are mailed within 4 days of enrollment.*
* Dominion Dental Services, Inc. Internal Performance Report, 2011.
Over 94% group retention rate.*
* Dominion Dental Services, Inc. Internal Performance Report, 2011.
93% of claims were processed in fewer than 15 days.*
* Dominion Dental Services, Inc. Internal Performance Report, 2011.
Our Access PPO dental network increased by 20% in the last year.*
* Dominion Dental Services, Inc. Internal Performance Report, 2011.
Access to over 7,500 dentist listings in our region and over 115,000 nationally.
Access to over 5,500 vision provider listings in our region and over 47,000 nationally.
