A New Level of Service

Less than 0.2% of our customer calls are related to service issues.*

* Dominion Dental Services, Inc. Internal Performance Report, 2011.

Over 94% group retention rate.*

* Dominion Dental Services, Inc. Internal Performance Report, 2011.

Our Access PPO dental network increased by 20% in the last year.*

* Dominion Dental Services, Inc. Internal Performance Report, 2011.

Access to over 5,500 vision provider listings in our region and over 47,000 nationally.

Access to over 7,500 dentist listings in our region and over 115,000 nationally.

ID cards and member packets are mailed within 4 days of enrollment.*

* Dominion Dental Services, Inc. Internal Performance Report, 2011.

93% of claims were processed in fewer than 15 days.*

* Dominion Dental Services, Inc. Internal Performance Report, 2011.
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Members

Thank you for choosing Dominion Dental Services. We remain committed to delivering innovative benefits and exceptional service to our members. Our website is designed to help you learn more about your benefits and how they help to improve and maintain your overall health. Click here to view facts regarding dental and vision health.

Click here to log in to our secure site and view and print plan documents, change dentists, request ID Cards and update contact information.

Click here to view our complaint procedure.

If you are a member of the Kaiser Foundation Health Plan of the Mid-Atlantic States (Kaiser Permanente) Dental Program, please click here.