A New Level of Service

ID cards and member packets are mailed within 4 days of enrollment.*

* Dominion Dental Services, Inc. Internal Performance Report, 2011.

93% of claims were processed in fewer than 15 days.*

* Dominion Dental Services, Inc. Internal Performance Report, 2011.

Over 94% group retention rate.*

* Dominion Dental Services, Inc. Internal Performance Report, 2011.

Our Access PPO dental network increased by 20% in the last year.*

* Dominion Dental Services, Inc. Internal Performance Report, 2011.

Less than 0.2% of our customer calls are related to service issues.*

* Dominion Dental Services, Inc. Internal Performance Report, 2011.

Access to over 5,500 vision provider listings in our region and over 47,000 nationally.

Access to over 7,500 dentist listings in our region and over 115,000 nationally.

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Privacy Policy

Dominion values you as a customer and respects your right to privacy. The following privacy notices contain our commitment to you that the privacy of your health and financial information is protected. These notices will describe how Dominion protects, uses and discloses member health and financial information, as well as your rights concerning your health information. To access these notices, please use the links below.

Protected Health Information (PHI) Release Form

Dominion Notice of Privacy Practices

SLOA Notice of Privacy Practices